On Wednesday, November 16, Durham Mental Health Services will host a Mental Health Town Hall Forum at the Whitby Centennial Building. Christine Elliott, Ontario’s first Patient Ombudsman, will engage local residents in a conversation about promoting excellence in mental health services.

The Patient Ombudsman’s Office was established through the Excellent Care for All Act to allow patient voices to be better heard. Ms. Elliott was appointed to the position on July 4, 2016.

The Patient Ombudsman’s Office is a champion for fairness in Ontario’s health sector organizations. It facilitates resolutions and investigates patient and caregiver complaints – without taking sides – about patient care and health care experiences, and it will make recommendations to influence positive change in Ontario’s healthcare system.

“I want to thank Durham Mental Health Services for inviting me to learn more about the innovative work underway in our community,” said Christine Elliott, Ontario’s Patient Ombudsman. “I am inspired by the many passionate, truly committed team members, clients and families who collaborate every day to improve the delivery of mental health services in our region.”

“We are delighted that Ms. Elliott is bringing this province-wide initiative home to Durham Region,” says DMHS CEO Rob Adams. “DMHS’ approach to care has always been based on a client- and family-centred focus. This Mental Health Town Hall Forum will ensure that the voices of clients and families are heard.”

Mr. Adams adds, “We see this two-way conversation as an opportunity for the community to learn about the important work of the Patient Ombudsman’s office and what it means for them.”

If you are interested in attending, please contact DMHS at 905-666-0831 or ckellam@dmhs.ca.